Your personalized nutrition plan is created based on the nutritional needs corresponding to the weight, height, gender, and age you provided at the time of registration. These nutritional requirements are calculated using the following data sources:

Reference 1: Food and Nutrient Database for Dietary Studies (FNDDS)

Reference 2: United States Department of Agriculture Standard Reference (USDA SR)

1. Product Usage Risks

The content provided on this website is not a substitute for direct, personal, and professional medical care or diagnosis. No nutritional or training program should be followed, applied, or used in any way without prior approval from your physician or healthcare provider. The information provided is not intended to offer specific physical or psychological health advice, nor should it be relied upon as such. We are not medical professionals, and nothing on this website should be construed as medical advice.

There are inherent risks associated with participating in any physical activity, especially for individuals in poor health or those with pre-existing medical or psychological conditions.

You should not engage in any of our provided dietary or training programs if you have a pre-existing medical condition without consulting a healthcare professional. By voluntarily participating in the activities described on our website, you acknowledge and assume all associated risks, even if you are in good health.

As with any exercise program, there is some risk of injury. Any form of physical training carries the potential for harm, and our programs are no exception. While our programs include precise instructions on exercise execution, improper performance may lead to injury. By participating in any of our programs, you voluntarily and knowingly accept all risks associated with these dietary and training activities.

Medical Disclaimer

We are not licensed medical practitioners. Our guidance, whether provided via our website, nutrition plans, training programs, or email coaching, is not a substitute for medical consultation. You are required to consult your physician before beginning any nutritional or training program without exception.

By using our plans, programs, exercises, or coaching services, you assume full responsibility for any health issues, injuries, or even death that may result from participating in our programs. We disclaim all liability for injuries, health complications, or fatalities arising from the use of our products or services.

2. Expected Results

While our products and services are designed to be fully implemented and applied, in some cases, users may not see the expected progress or results. If our products and services are used and applied correctly, you should expect positive results. However, it is important to note that even when fully following our program, it is still possible that you may not achieve the expected results, such as fat loss, muscle gain, or other positive outcomes.

3. Fair and Respectful Conduct Policy

As part of our commitment to providing high-quality training services, we take pride in offering fair and equal service to all our customers. We uphold a culture of mutual respect , where our professional team treats each client with dignity, and we expect the same from our clients.

Disrespectful behavior, including offensive language, yelling, or demeaning remarks directed at our staff, will not be tolerated under any circumstances.

We reserve the right to terminate services immediately for any client displaying such behavior, without a refund. This termination policy is essential to maintaining a professional training environment for all participants and staff.

4. Testimonial Disclaimer

All transformation stories and testimonials displayed are genuine and authentic. However, it is important to clarify that these testimonials do not represent typical results for our personalized nutritional and training programs. Their purpose is to showcase what is possible for highly dedicated and committed individuals who follow our programs with full compliance. Results may vary , and you may not achieve the same results as another individual due to differences in training history, genetics, motivation, and dedication. The final outcomes you achieve will depend entirely on your personal effort and adherence to the program.

5. Important Information Regarding Subscription Billing

If you subscribe to any of our recurring programs, your payment will be automatically processed each billing period , and when you update us on your progress, you will continue to receive updated and new nutrition and training programs for as long as you remain a subscriber.

How to Cancel Your Subscription

To cancel your subscription, access the subscriber application and select 'Manage Subscription' to complete the cancellation process. Alternatively, you may send an email to [email protected] to notify us of your cancellation request. This must be done at least two business days before the scheduled renewal date to ensure timely processing.

No Refund Policy for Renewed Subscriptions

Once you subscribe or renew your subscription, we do not offer refunds for any reason. However, you may cancel your subscription at any time , and your cancellation will take effect from the next billing cycle. Upon cancellation, you will lose access to all membership privileges , including but not limited to: weekly nutrition programs, training programs, supplement recommendations, cardio training recommendations, access to the members' area in the Macrofit application and any other membership benefits provided by Macrofit LLC.

Some of our subscription programs renew automatically unless canceled in advance by the client. By subscribing to any recurring program , the client agrees that their payment details will be automatically used to process the next renewal on the scheduled billing date, unless canceled beforehand. Failure to monitor the subscription or review invoices does not qualify as a valid reason for a refund.

By completing the subscription, the client explicitly agrees to these terms and assumes full responsibility for canceling the subscription before the scheduled renewal date. Once the renewal is processed, the charged amount is non-refundable under any circumstances. The client must accept this condition at checkout and waives any right to dispute or request a refund due to automatic renewal. Additionally, the client acknowledges that failure to check invoices or track their subscription does not constitute a valid reason to request a refund.

Note:

If a client purchases one of our programs but does not store it on their device or loses access after storing it, we are not responsible for resending the product.

6. Pricing Policy for Our Programs

All subscription program prices displayed on our platform are denoted in U.S. dollars (USD). The client is responsible for any bank conversion fees, exchange rate fluctuations, additional fees imposed by the client’s bank during currency conversion from the local currency to USD.

We hereby clarify that Macrofit LLC is not responsible for any discrepancies in the final charge resulting from: the above-mentioned conversion fees, local taxes imposed on online transactions and/or any other associated costs,

7. Discounted Subscription in Exchange for a Testimonial

In certain cases, we may offer clients a special discount on one of our programs in exchange for providing a testimonial. By accepting this discount, the client agrees to submit the required testimonial when requested by our coaching team. If the client fails to submit the testimonial within the agreed timeframe, Macrofit LLC reserves the right to revoke access to the program and all related services, including: Membership access in the app, nutrition and training plans, any downloadable files or educational materials.

By accepting this discount, the client explicitly waives any right to dispute the removal of access or to file a chargeback claim. Any attempt to file a chargeback for this reason will be considered a direct violation of the agreement, and Macrofit LLC reserves the right to pursue legal action.

8. Marketing Communications and Service Guarantee Terms

While our programs are designed to help clients achieve positive results, individual outcomes may vary based on factors such as: Personal adherence to the program, genetics, level of physical activity, and others. We do not provide any guarantees for specific results, including weight loss or muscle gain. Clients cannot request a refund based on unmet expectations regarding their progress.

A. Service Guarantee Scope

The service guarantee applies only in cases where the client fails to achieve any of the defined results outlined in the "Results Definition" section below, provided they fully comply with the program requirements outlined in the "Compliance Criteria" section.

B. Results Definition

The following qualify as valid results under our service guarantee:

Any reduction in weight, regardless of the amount and/or any reduction in body measurements, regardless of the amount and/or any increase in strength during workouts, regardless of the amount.

C. Compliance Criteria

To be eligible for the service guarantee, the client must:

Fully adhere to the assigned nutrition plan for the entire subscription period, follow the training schedule regularly throughout the subscription period, submit required progress reports within the designated timeframes, comply with all instructions and recommendations provided by our coaching team.

To claim a refund under the guarantee, the client must provide clear and verifiable proof of full compliance with all program instructions , including:

Weekly weight and measurement tracking, recorded workout performance data and timely submission of progress updates. Failure to submit any of the required evidence will result in the client forfeiting the right to claim a refund under the guarantee. Any refund request that does not meet these criteria will be automatically denied.

D. Guarantee Verification Process

If a client submits a guarantee claim, their records will be reviewed to determine whether they met all compliance conditions.

If all conditions are verified , the guarantee will be honored as quickly as possible.

If any compliance conditions are not met , the client will be informed of which criteria were not satisfied, rendering them ineligible for the guarantee refund.

E. Guarantee Timeframe

The service guarantee is only valid during the active subscription period for the selected program. The client cannot claim a refund after the subscription period ends.

9. Digital Product Delivery Policy

Upon purchasing any of our programs, all access details are automatically sent via email. If the client does not receive access details within 48 hours of purchase, they must contact customer support to resolve the issue. Failure to report an access issue within 48 hours will be considered confirmation that the product was successfully received, and no refunds will be granted thereafter. Additionally, if a client enters an incorrect email during purchase, Macrofit LLC is not responsible for failed delivery or lost access. Downloading or accessing any part of the program (such as logging into the application or downloading a file) constitutes proof of successful delivery.

10. Refund Policy for Claims of a Defective or Unsatisfactory Product

Since our nutrition and training programs are digital products, they cannot be classified as “defective” or “unsuitable” under any circumstances. All information, instructions, and plans included in our programs are based on scientific best practices in fitness and nutrition and are delivered to the client upon purchase. Once the client has gained access to the program, the product is considered fully delivered and no refund will be granted based on any of the following:

Personal opinions about the program’s effectiveness.

Dissatisfaction with the results.

Technical issues with the client’s device.

Loss of access due to failure to store the program properly.

User errors in email entry during registration.

Therefore, under no circumstances will a refund be issued based on claims that the product is "defective" or "unsatisfactory" before full compliance with the program has been demonstrated. Any refund request based on unmet expectations will only be considered if the client fully satisfies the compliance criteria outlined in our service guarantee policy.

Contact Information

If you require further clarification regarding our policies, please contact us at:

[email protected]

Our team will be happy to assist you.